Rejuv Medical

Medical Practice Administrator


Waite Park, MN


Full Time

Career Description



Job Title: Medical Practice Administrator                                         Revised: January 2017

Department: Administration/Clinic

Reports to: CEO

FLSA Status: Exempt/Salary

                                    45-hour week/minimum requirement


Summary: Performs Medical Practice Administrator functions in all capacity including but not limited to practice management of multi-specialty practice.  Refers matters outside their scope of duties to the managing partner within Rejuv Medical.




Duties and Responsibilities include the following. Other duties may be assigned.


  1. Exhibit stellar customer service and professionalism to both internal/external clients.*
  2. Provide leadership in area of assigned responsibility. Build relationships with physicians, providers and all staff to insure physician/provider and employee satisfaction and alignment with the mission, vision, and Core Values.  Fosters an environment of teamwork at all levels of the practice.* 
  3. Plans and directs the policies, objectives and initiatives of multiple physician office sites.*
  4. Ensure the delivery of high quality patient care.*
  5. Assisting the physician owners and CEO with governance and strategic vision.*
  6. Implementation of clinical policies and procedures that ensure compliance with all company policies and State/Federal rules and regulations.*
  7. Responsible for the short and long-term profitability and growth of the clinic model.*
  8. Approve work procedures and standards for the clinic and ensure consistent implementation and enforcement.*
  9. Demonstrates expertise in a variety of the field’s concepts, practices and procedures.*
  10. Relies on extensive experience and judgment to plan and accomplish goals.*
  11. Establishes credibility throughout the organization and with the Executive Team as an effective developer of solutions to business challenges.*
  12. Provides leadership and management ensure that the mission and core values of Rejuv Medical are put into practice and sustained.*
  13. Establish physician relationships within medical groups including external physicians to assist with the mission of patient centered care.*
  14. Drives the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.*
  15. Collaborates effective with the Executive Team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives of the company.

 Motivates and leads a high-performance team, retaining team members and mentoring.*

    1. Direct Reports:
      1. Medical Providers
      2. Physical Therapy Manager
  • Nurse Manager
  1. Business Office Team
  2. Esthetic Manager
  3. Staff Accountant
  • Accounting Assistant
  1. Assist as required, in raising additional capital at appropriate valuations to enable the company to meet sales, growth and market share objectives.*
  2. Fosters a success-oriented, accountable environment with the Clinic and works closely with the Chief Personnel Officer on systemization and accountabilities.*
  3. Represents Rejuv Medical in a positive light with clients, investors and business partners.*
  4. Read and respond to email messages professionally and timely.*
  5. Conform to complaint resolution process.*
    1. Listen
    2. Empathize
    3. Apologize
    4. Take note/assure a Supervisor will contact them
    5. Email Supervisor with name/contact info/details
    6. Supervisor to contact client and remedy/cc: HR
  6. Attend and participate in meetings as requested, follow through/initiatives.*
  7. Assist in documenting processes/forwarding to HR for recording and filing.*
  8. Takes breaks appropriately and with thorough communication. Breaks are to be encouraged, however business/staffing needs will prevail.  Flexibility is necessary.*
  9. Create a Unity within the TEAM. Individual performance is necessary. TEAM performance is paramount.*
  10. Shine. Internal customers (co-workers) and patient interaction via in person, phone, email – display professionalism and positive demeanor consistently.
  11. Other duties and special projects as assigned



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. 


Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office suite.



High school diploma or general education degree (GED); and an advanced degree in business, healthcare administration, preferably financial operations.  An equivalent combination of academic, clinical and operational experience may be considered.


Desired Essential Experience:

Significant experience in healthcare administration/management with experience in finance and clinic operations

Strong business development and community-based relationship building skills and experience

Demonstration of strong skills in strategic management, revenue cycle management and clinical management

Proven success in developing staff and relationships within the medical community



  • General Office Equipment


Knowledge, Skills and Other Abilities:


  • Active listening skills
  • Social perceptiveness
  • Monitoring skills
  • Critical thinking skills
  • Service orientation
  • Instructing skills
  • Time management
  • Judgment and decision making skills
  • Knowledge of learning strategies
  • Ability to document/record information
  • Communication skills
  • Knowledge of body mechanics
  • Knowledge of weight management and nutrition



Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds (non-applicable). Specific vision abilities required by this job include close vision. (Computer usage).


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee may be occasionally exposed to blood-borne pathogens.

The noise level in the work environment is usually average/moderate/overhead music/conversation.



I am able to perform the above duties with or without an accommodation. If I need an accommodation in the future, I will make the request as soon as possible to my direct supervisor. My supervisor will advise me if a reasonable accommodation can be made. Any agreed upon accommodations will be documented on or attached to this job description and placed in the personnel file.


I have read and understand the requirements and qualifications of this job, including the physical demands, and am able to perform these functions.


Furthermore, I understand that my performance will be evaluated, in part, by the level of my ability to perform the above job duties. The duties listed in this job description are not all-inclusive and other duties may be assigned.


Employee Acceptance




Human Resources


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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